Continental Airlines, Inc.

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Continental Airlines, Inc.
P.O. Box 4607
Houston, TX
77210-4607
United States

Web: www.continental.com

Email: eservice@coair.com

About Us:
Continental Airlines is the worlds sixth-largest airline. Continental, together with Continental Express and Continental Connection, has more than 3,200 daily departures throughout the Americas, Europe and Asia, serving 152 domestic and 138 international destinations. More than 400 additional points are served via SkyTeam alliance airlines. With more than 41,000 employees, Continental has hubs serving New York, Houston, Cleveland and Guam, and together with Continental Express, carries approximately 61 million passengers per year. Continental consistently earns awards and critical acclaim for both its operation and its corporate culture.

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Continental Airlines is the world's sixth-largest airline. Continental, together with Continental Express and Continental Connection, has more than 3,200 daily departures throughout the Americas, Europe and Asia, serving 152 domestic and 138 international destinations. More than 400 additional points are served via SkyTeam alliance airlines. With more than 41,000 employees, Continental has hubs serving New York, Houston, Cleveland and Guam, and together with Continental Express, carries approximately 61 million passengers per year. Continental consistently earns awards and critical acclaim for both its operation and its corporate culture.

For the third consecutive year, FORTUNE magazine named Continental the No. 1 Most Admired Global Airline on its 2006 list of Most Admired Global Companies. Continental was also named the No. 1 airline on the publication's 2006 America's Most Admired airline industry list. Additionally, Continental again won major awards at the OAG Airline of the Year Awards, including "Best Airline Based in North America" for the third year in a row and "Best Executive/Business Class" for the fourth consecutive year.

Best Airline for Flights to Western Europe
Executive Travel Magazine's 2004 Best in Executive Travel Awards (September 2004)

Best Airline for Flights to Mexico
Executive Travel Magazine's 2004 Best in Executive Travel Awards (September 2004)

No. 1 U.S.-based Airline
Nikkei Business Magazine survey (December 2003)

Best Transatlantic Airline
2001 OAG Airline of the Year Awards (February 2001)

Top International Airline
National Airline Quality Rating Study (April 2000)

Best Foreign-flag Carrier to North America
Nikkei Business Magazine survey (December 1999)

Top Airline to North America
Travel Trade Gazette Europa (March 1999)
 Best Executive/Business Class
2005, 2004 and 2003 OAG Airline of the Year Awards (May 2005)

Best Business Class among U.S. airlines, scoring 23 out of 25 stars for amenities and service
Business Traveler (September 2003)

Best Transatlantic and Transpacific Business Class among U.S. airlines
Conde Nast Traveler (October 2002)

Best Short Haul Executive/Business Class
2001 OAG Airline of the Year Awards (February 2001)

Best Long Haul Executive/Business Class
2001 OAG Airline of the Year Awards (February 2001)

Best U.S. Airline for Business Travel
SmartMoney (February 2000)

Best Business Class among U.S. airlines; 14 of 16 stars for seats, service, food and entertainment
Airline of the Year
2005 and 2004 OAG Airline of the Year Awards (May 2005 and May 2004)

Best Airline Based in North America
2005, 2004 and 2001 OAG Airline of the Year Awards (May 2005, May 2004 and February 2001)

Best North/South America Airline
Irish Travel Trade Annual Awards (January 2005)

No. 45 Most Admired Global Company
FORTUNE magazine (March 2003)

No. 2 Most Admired U.S. Airline
FORTUNE magazine (March 2004)

No. 2 Most Admired Global Airline
FORTUNE magazine (March 2003)

100 Best Companies to Work For (No. 62)
FORTUNE magazine (January 2004)

Most Opportunities for Hispanics
Hispanic magazine (January/February 2004)

George Bush Intercontinental Terminal E: "Best Airport Project of 2004"
Texas Construction magazine (December 2004)

Corporate Diversity Honor Roll
Latin Business Magazine (Summer/Fall 2004)

Training Top 100
Training Magazine (February 2004)

Airline of the Year
Air Transport World (2001 and 1996)

No. 1 On-time Performance in 2000
U.S. Department of Transportation

No. 1 Best Managed U.S-based Global Airline
Aviation Week & Space Technology (June 2001)

"Best Airline in the U.S."
FORTUNE magazine (December 22, 1999)
No. 1 in Customer Satisfaction
Frequent Flyer/J.D. Power & Associates (May 2000), for short
and long distance flights


No. 1 in Customer Service
SmartMoney Customer Service Awards (July 2001)

No. 1 Web site
Forrester PowerRankings (August 2000); NPD New Media
Services for easy navigation and organization of info.
(August 2000); Freddie Awards from InsideFlyer (April 2001)


No. 1 Airline Innovator of Info. Technology and
No. 2 out of 500 companies

InformationWeek 500 List (December 2001)

'Extra Mile' Award for creating an innovative solution for OnePass reward redemption
Budget Travel (October 2005)

Best Frequent Flyer Program - Long Haul
Travelchannel (February 2004)

Best Frequent Flyer Program
2001 OAG Airline of the Year Awards (February 2001)

OnePass
  Program of the Year
  Best Elite-Level Program*
  Best Award

InsideFlyer's Freddie Awards (April 2001)
*InsideFlyer's Freddie Awards (April 2001) and (April 2002)

Best Ground Services – Long Haul
Travelchannel (April 2004)

No. 1 in Customer Loyalty
Brand Keys Survey, NY-based research firm

Liberty International Terminal C
  No. 1 New York City-area Airport
  Best Gate Experience
  Best Concessions

Port Authority of New York and New Jersey customer survey (2002)

Liberty International Terminal C
  Best Concession Program Design
  Best Overall Concession Program
  Most Unique Services

Airport Revenue News Best Concessions Poll (2004)

Liberty International Terminal C
  Best Retail/Specialty Program

Airport Council International-North America (May 2002)

2002 Business in the Arts Award
Business Community for the Arts/Forbes (October 2002)

Continental Airlines and our global alliance partners are committed to bringing you high quality service, convenience and a seamless travel experience every time you travel, regardless of where you are going in the world. Our membership in SkyTeam™ and our alliances with other leading transportation partners provide you with service to numerous destinations worldwide.

 

The SkyTeam Alliance

Our Other Alliances

Reservations & Information

Website: http://www.continental.com/

Telephone? For travel reservations to cities in the U.S. 50 states and Mexico: 1-800-523-FARE (1-800-523-3273); for travel reservations to cities in other international destinations: 1-800-231-0856

International Travel

Website: http://www.continental.com/

Worldwide Sites

Website: http://www.continental.com/

Customer Service

Website: http://www.continental.com/contact/default.asp

Group Travel

Website: http://www.continental.com/specials/group/groupworks.asp
Telephone:
800-525-1700

Meeting Travel

Website: http://www.continental.com/contact/meeting/default.asp
Telephone:
800-468-7022


Local Sales Offices

http://www.continental.com/contact/reservations/default.asp

Frequent Flyer Programs

Name: OnePass

About the Program: http://www.continental.com/onepass/enroll/overview.asp

Continental Airlines and the OnePass frequent flyer program provide the best combination of service and rewards for frequent travelers. With over 3,000 daily flights, Continental provides members with tremendous travel and mileage earning possibilities and benefits.

Log In: http://www.continental.com

Join: https://www.continental.com/acct/penroll.asp

Redeem Awards: http://www.continental.com/onepass/rewards/default.asp


Airport Clubs & Lounges

http://www.continental.com/travel/airport/lounge/default.asp


Route Maps

http://www.continental.com/travel/destination/routes/maps.asp




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